At Inclusion Barnet we welcome all feedback, good, bad and everything in between. We love hearing that we’ve done a good job, and we think it’s equally important to know when we’ve not done so well. We will use this feedback to learn from our mistakes and do all we can to get it right the next time.

If you’d like to complain about a service, first of all please contact the manager of the service or project you’d like to complain about. You can do this by using the contact form opposite, asking for it to be passed to the relevant manager, or calling us on 020 3475 1314 and requesting to speak to the relevant manager.

If you don’t feel able to speak to the project or service manager, or you feel that they haven’t resolved your issue, you can contact our CEO, Caroline Collier, through the same channels as above.

If you’d like to understand in more detail how we handle complaints at Inclusion Barnet, please check out our Complaints Policy. If you have any questions at all please don’t hesitate to get in touch.

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