User Voice members’ meeting 20 March 2026
When you’re unwell, the little things matter – clear information, a quieter space, someone who gets how you communicate. Those reasonable adjustments (small changes that make services work for you) can turn a tough visit into a safer, calmer one.
At our next member meeting on Friday 20 March, 1.30–3.00pm (online via Zoom), a representative from the Royal Free NHS will join us to talk about reasonable adjustments in A&E at Barnet Hospital and the Urgent Care Centre at Chase Farm. This is part of a project called Connecting Health Communities by the Charity IVAR (Institute for voluntary action research).
Guest speaker Macius Kurowski, Group Head of Equality, Diversity and Inclusion for Patients and Carers, Royal Free London NHS Foundation Trust will share:
- What’s already changed and why
- What still needs attention
- How your experiences can guide the next steps
We’ll keep the session practical and honest. There’ll be a short update from Macius, then a guided open discussion. We’re aiming for realistic wins – the kind of improvements that genuinely help when you’re not feeling your best – while noting the bigger, longer-term issues too.
Other meeting agenda items are being finalised; the full agenda will follow soon, but you can sign up now:
Event details
- When: Friday 20 March, 1.30–3.00pm
- Where: Online (Zoom)
- Who: Inclusion Barnet members (new members welcome: FREE membership sign up)
- Format: Our meetings run every third Friday, same time each month, alternating between hybrid (in person + Zoom) and online-only.
- Booking is essential: email our Engagement Officer, Sukhjeen Kaur at uservoice@inclusionbarnet.org.uk and don’t forget to include any access requirements!
- Accessibility and more information
Why your voice matters
Small changes can make a big difference when you’re in pain, anxious, or exhausted. By sharing what worked (and what didn’t), you’ll help the Royal Free team focus on changes that count – especially around communication and access.
We look forward to seeing you there!
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