Could you benefit from some support to improve your quality of life? If so, Touchpoint could be for you.

Touchpoint provides support for residents of Barnet who are living with a long-term health condition, physical disability, mental health issue or learning disability.

About Touchpoint

Touchpoint is a “listening and linking” service that can:

  • support you to maintain a good level of overall wellbeing and avoid crisis;
  • link you into the right services at the right time;
  • help you to overcome barriers in accessing services;
  • support you to identify goals and work towards them;
  • help you to plan for the future and reduce the frequency of crisis;
  • pair you with a volunteer buddy if you’d like a little extra social and practical support to overcome challenges;
  • support you to build your networks and become even more confident and connected.

If this sounds like the right service for you, please call us on 0203 475 1306 or 0203 475 1309 or e-mail

Self-Referral Form

We will use this form to help us decide how Touchpoint can best support you. Please fill it in and send it back to us at – we will reply within five working days.

If you would like some help with filling in the form please contact us at or by calling 0203 475 1306 or 020 437 1309. We’re very happy to try and find a time to complete this form together.

Download self-referral form

Agency Referral Form

If you are a member of staff working with someone that you feel could benefit from our support, please download our agency referral form. 

Please fill it in with as much detail as you can, and send it back to us at – we will reply within five working days.

If you would like some help with filling in the form please contact us at or by calling 0203 475 1306 or 020 437 1309. We’re very happy to answer any question that you may have. 

Download agency referral form

Emergency Support

Help in a crisis

Touchpoint is not an emergency service.

If you feel that there is an immediate risk to yours, or someone else’s safety then please contact 999 or visit your local Accident and Emergency.

Getting help

If there isn’t immediate risk but you feel you need urgent support please consider contacting one of the following organisations.

If you feel you are in experiencing feelings of despair and would like someone to talk to, contact the Samaritans on 116 123 (this is a free number from any phone).

Out of hours mental health support:

Barndoc is an out of hours service for Barnet residents with urgent health needs who need to see a GP before their practice is next open. It can be accessed by calling 111. The service is open as follows:

  • 3pm to 8am on weekdays
  • Friday, 6.30pm to Monday, 8am
  • Public holidays

People transferred to Barndoc can expect a telephone call back from a GP or nurse within the hour. They will provide the following services as appropriate:

Self-care advice

  • Face-to-face consultation with a GP or nurse at the most convenient location (Edgware Community Hospital, Finchley Memorial Hospital, Chase Farm Hospital or The Laurels Healthy Living Centre)
  • Home visit

You may still call your GP Out of Hours telephone number if you are unable to speak with anyone immediately – or alternatively, if you feel your needs constitute an emergency (significant and immediate risk to life), attend your nearest Accident & Emergency Department.

Information on the 111 service can be obtained by clicking here

Touchpoint is funded by the Big Lottery and we are very grateful for their support.

Our Services and Projects

  • null


    Touchpoint provides residents of Barnet with a place to go to get advice and support when things get difficult.

  • null

    Trust Wide Enablement Partnership

    We are proud to be working with Barnet, Enfield and Haringey Mental Health Trust to help them deliver peer support and coproduction.

  • null

    People’s Choice

    People’s Choice is self-advocacy team run by paid staff who all have Learning Disabilities.

  • null

    Barnet Voice for Mental Health

    Our team of talented volunteers provide peer support for people who are struggling with their mental health.

  • null


    Inclusion Barnet runs two popular local libraries, East Barnet and South Friern, in partnership with Barnet Council.

  • null


    We believe that research is important and that there is a lack of research that deals with the realities of being a disabled person.

  • null

    Barnet Giving

    Barnet Giving aims to make local giving and volunteering easy, and to support Barnet’s small community groups and charities in raising the funds they need.

  • null

    Training and Consultancy

    We provide training packages for organisations who want to deliver effective peer support.

  • null

    Community Organisation Support

    Inclusion Barnet are excited to have been awarded lot 1 of the Community Development Partner contract from Barnet Council.