Touchpoint Benefits Advice Service

Supporting disabled people in Barnet to access the benefits they are entitled to.

We continue to provide advice and support via phone and email to help you apply for the benefits you are entitled to.

To access our service please complete a Benefits Advice Request Form as usual via the link below, and we will be in touch to discuss next steps as soon as possible.  

Please note demand for the service is currently very high, and we have a longer waiting time than usual. If you complete a referral we will therefore be in contact with you as soon as a space becomes available. In the mean time we appreciate your patience.


Who is this service for? 

Our Benefits Advice Service, part of Touchpoint, is for people who live or work in Barnet; feel themselves to be disabled by a physical impairment, mental health issues, learning disability or long term condition; and are finding it difficult to navigate the benefits system or applications process.

How do we help?

The many different types of benefits, criteria, points systems and payment rates can be overwhelming and difficult to navigate.

We offer practical advice and support to disabled people around all aspects of benefits. The aim of our service is to:

  • Provide you with information about the benefits system and application process
  • Help you to understand which benefits you may be able to claim
  • Work with you to apply for benefits you are entitled to
  • Complete benefit application forms with you

Which benefits do we help with?

We can help with the following benefits:

  • Personal Independence Payment (PIP)
  • Attendance Allowance (AA)
  • Employment and Support Allowance (ESA)
  • Universal Credit (UC)
  • Freedom Pass
  • Blue Badge
  • Taxicard
  • Dial-a-Ride

If you need help with another benefit, please contact us. We may still be able to help you or find someone who can.

How can you access the service?

In order to access our service, please complete our Advice Request Form using the button below. If you have any difficulties in completing the form, please feel free to give us a call on 020 3475 1305 or email us at


Do you need support to access other services?

If you are having difficulties in accessing other services or resources in Barnet, you may want to refer yourself for further support from our Touchpoint team. You can find out more about the full Touchpoint Service here.

Find Out More

If you are unsure if we can help, or have any questions about our Touchpoint Benefits Advice Service, please don’t hesitate to contact us today.

Contact US

Our Services and Projects

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    Touchpoint provides residents of Barnet with a place to go to get advice and support when things get difficult.

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    Benefits Advice Service

    Supporting disabled people in Barnet with information and help with applications.

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    Trust Wide Enablement Partnership

    We are proud to be working with Barnet, Enfield and Haringey Mental Health Trust to help them deliver peer support and coproduction.

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    Barnet Voice for Mental Health

    Our team of talented volunteers provide peer support for people who are struggling with their mental health.

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    User Voice

    Our User Voice project aims to amplify the voices of disabled people in Barnet to ensure they are heard by decision makers and those in power.

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    Training and Consultancy by Inclusion Unlimited

    We provide high quality training and consultancy for organisations which want lived experience to inform their practice and projects.

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    Inclusion Barnet runs two popular local libraries, East Barnet and South Friern, in partnership with Barnet Council.

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    We believe that research is important and that there is a lack of research that deals with the realities of being a disabled person.

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    The Co-Produced Support Project

    A peer led research, policy and campaigning project focused on improving Barnet adult social care.

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    Community Organisation Support

    Working to support the vital role of voluntary sector organisations in the borough of Barnet.

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    Healthwatch Barnet

    Helping local people get the best out of local services.