Touchpoint supports people experiencing any form of disability in Barnet to access the services and resources they need.

About Touchpoint

When you are living with any form of disability, it can be very hard to access to the services and resources you need to help you live the life you want to live. 

This is where Touchpoint comes in.

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Who we work with:

Touchpoint could be the right service for you if:

  • You feel yourself to be disabled because of a physical impairment, mental health issues, deafness, learning disabilities, and/or long-term conditions, and
  • You live or work in the borough of Barnet, and
  • You are finding it hard to access the support or resources you need to live the life you want to live.

If you are already accessing on-going support from Adult Social Care (for example you live in supported housing) or have an NHS Care Coordinator, this won’t be the right service for you.

If you’re not sure what type of support you’re receiving, please feel free to get in touch and we’ll be very happy to discuss this with you.   

What we do:

Our aim is to work with you to:

  1. understand the goals you’d like to achieve
  2. identify the local services and/or community resources that could help you achieve those goals
  3. overcome the barriers you’re facing to accessing those services and resources so you feel able to confidently access them independently.

When we talk about barriers, we simply mean anything that is getting in the way of you accessing what you want to access. Barriers are often different for different people and can include anything from a lack of wheelchair access or appropriate materials, to challenges with communication or confidence.

At Touchpoint, all our staff have their own experience of living with disability, so they are experts in understanding the barriers you might be facing, and at thinking of creative ways to work with you to overcome them.

If this sounds like the right service for you or someone you know, please complete our self referral or agency referral form and return it to us. 

If you have any questions at all about the service or how to access it, you can call us on 0203 475 1314 or e-mail us at touchpoint@inclusionbarnet.org.uk.

Self-Referral Form

We will use this form to help us decide how Touchpoint can best support you. Please fill it in and send it back to us at touchpoint@inclusionbarnet.org.uk – we will reply within five working days.

If you would like some help with filling in the form please contact us at touchpoint@inclusionbarnet.org.uk or by calling 0203 475 1314. We’re very happy to try and find a time to complete this form together.

Download self-referral form

Agency Referral Form

If you are a member of staff working with someone that you feel could benefit from our support, please download our agency referral form. 

Please fill it in with as much detail as you can, and send it back to us at touchpoint@inclusionbarnet.org.uk – we will reply within five working days.

If you would like some help with filling in the form please contact us at touchpoint@inclusionbarnet.org.uk or by calling 0203 475 1306 or 020 437 1309. We’re very happy to answer any question that you may have. 

Download agency referral form

Touchpoint Leaflet

You can download a printable copy of our Touchpoint leaflet here.

If you’d like our leaflet to be available at a particular location, please get in touch at touchpoint@inclusionbarnet.org.uk and we’ll be happy to send a pack of printed leaflets to that location. 

Download Touchpoint Leaflet

Emergency Support

Help in a crisis

Touchpoint is not an emergency service.

If you feel that there is an immediate risk to yours, or someone else’s safety then please contact 999 or visit your local Accident and Emergency.

Getting help

If there isn’t immediate risk but you feel you need urgent support please consider contacting one of the following organisations.

If you feel you are in experiencing feelings of despair and would like someone to talk to, contact the Samaritans on 116 123 (this is a free number from any phone).

Out of hours mental health support:

Barndoc is an out of hours service for Barnet residents with urgent health needs who need to see a GP before their practice is next open. It can be accessed by calling 111. The service is open as follows:

  • 3pm to 8am on weekdays
  • Friday, 6.30pm to Monday, 8am
  • Public holidays

People transferred to Barndoc can expect a telephone call back from a GP or nurse within the hour. They will provide the following services as appropriate:

Self-care advice

  • Face-to-face consultation with a GP or nurse at the most convenient location (Edgware Community Hospital, Finchley Memorial Hospital, Chase Farm Hospital or The Laurels Healthy Living Centre)
  • Home visit

You may still call your GP Out of Hours telephone number if you are unable to speak with anyone immediately – or alternatively, if you feel your needs constitute an emergency (significant and immediate risk to life), attend your nearest Accident & Emergency Department.

Information on the 111 service can be obtained by clicking here

Touchpoint is funded by the National Lottery Community Fund and we are very grateful for their support.

Our Services and Projects

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    Touchpoint

    Touchpoint provides residents of Barnet with a place to go to get advice and support when things get difficult.

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    Benefits Advice Service

    Supporting disabled people in Barnet with information and help with applications.

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    Trust Wide Enablement Partnership

    We are proud to be working with Barnet, Enfield and Haringey Mental Health Trust to help them deliver peer support and coproduction.

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    People’s Choice

    People’s Choice is self-advocacy team run by paid staff who all have Learning Disabilities.

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    Barnet Voice for Mental Health

    Our team of talented volunteers provide peer support for people who are struggling with their mental health.

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    Libraries

    Inclusion Barnet runs two popular local libraries, East Barnet and South Friern, in partnership with Barnet Council.

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    Research

    We believe that research is important and that there is a lack of research that deals with the realities of being a disabled person.

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    Barnet Giving

    Barnet Giving aims to make local giving and volunteering easy, and to support Barnet’s small community groups and charities in raising the funds they need.

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    Training and Consultancy

    We provide training packages for organisations who want to deliver effective peer support.

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    Community Organisation Support

    Inclusion Barnet are excited to have been awarded lot 1 of the Community Development Partner contract from Barnet Council.