We invite you to share with us your experience of the Personal Independence Payment (PIP) assessment.
The Chair of the Work and Pension’s Committee has asked for written evidence on the process of being assessed for the Personal Independence Payment PIP – your experience will inform this evidence. Your voice really matters.
- Which aspects of the current assessment process for PIP are and are not conducive to accurate decision-making? What improvements could be made?
- Do Atos and Capita staff conducting PIP assessments possess sufficient expertise to make accurate decisions on claims involving a wide range of mental and physical health conditions?
- Do the staff take enough account of additional evidence supplied by claimants?
- Is the face-to-face assessment appropriate for claimants with a range of different conditions?
- What changes are needed to improve the accuracy of decisions made in initial assessments and in mandatory reconsideration, given that the majority of decisions that go to appeal are overturned?
- What are the most common reasons you come across for decisions being overturned on appeal?
- Is the mandatory reconsideration stage functioning properly? How could it be improved, or should it be abolished?
- What is the impact on claimants of delays in getting an accurate decision on their claim, and how could this be reduced or better managed?
asap or by Wednesday 12 April 2017